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				support
				Posted: Tue Sep 19, 2017 7:55 pm
				by Xaroos
				IN the topic you say "Your suggestions or opinions about our service will be much appreciated"
You can for one answer people when they send you an email for support.
I have been looking to see how mount and install an auto touch to my I3 pro C , emailing support and other people in your company but not a single answer!!
so suggest ANSWER PEOPLE's QUESTIONS
			 
			
					
				Re: support
				Posted: Wed Sep 20, 2017 2:15 pm
				by William
				You mean the 3d touch sensor.
In terms of the Pro C, the 3d touch doesn't support the Pro C, Just single extruder.
			 
			
					
				Re: support
				Posted: Wed Sep 20, 2017 5:35 pm
				by Xaroos
				Thanks, now im stuck with the sensor!
			 
			
					
				Re: support
				Posted: Fri Sep 29, 2017 6:51 pm
				by Newopint95
				William Don't the Pro B and C use the same control board? Why wouldnt you be able to mount the touch sensor?
Xaroos, You can find lots of different mounting brackets on thingiverse. What exactly is your trouble, maybe we can figure something out together. 
Greg.
			 
			
					
				Re: support
				Posted: Thu Oct 05, 2017 11:49 am
				by William
				Yes, the Pro B and C use the same control board. And if you mount the 3d touch sensor for Pro C and the bed is declining, the sensor and one extruder is OK when G29 or G28 but the other extruder may touch the bed and broke the bed and nozzle. 
The sensor is OK for one extruder. For two, it just can return one offset value for one extruder.