A30 not responding on boot
Posted: Sun Oct 14, 2018 6:29 pm
Hi.
My A30 is no longer responding to any commands on boot. This was after I carefully adjusted the A4988 stepper motor driver's voltage on the Z-axis as instruction from my support contact (I'm not inexperienced with this as I've adjusted the voltages before so I know what I'm doing!)
On boot I notice that a couple of the internal fans start and then instantly stop.
The LCD screen is on and responding to touch. The current temperature readings of the bed and nozzle are 0 and I can't move any of the axis.
I can connect to the printer via USB using the smartto motor tool but it won't get any readings from it. The smartto firmware upgrader tool doesn't connect though.
I'm at a total loss as to what I can do to fix this issue. I've had constant issues with this printer (the main one being auto-levelling which still doesn't work and has badly scratched my heat bed as a result).
I've had the printer for only 7 months now but I'm getting to the point where I'm going to return it for a refund as I just want a printer that works as it should.
Any help is greatly appreciated right now. If I can't resolve in the next day or two I will return it.
My A30 is no longer responding to any commands on boot. This was after I carefully adjusted the A4988 stepper motor driver's voltage on the Z-axis as instruction from my support contact (I'm not inexperienced with this as I've adjusted the voltages before so I know what I'm doing!)
On boot I notice that a couple of the internal fans start and then instantly stop.
The LCD screen is on and responding to touch. The current temperature readings of the bed and nozzle are 0 and I can't move any of the axis.
I can connect to the printer via USB using the smartto motor tool but it won't get any readings from it. The smartto firmware upgrader tool doesn't connect though.
I'm at a total loss as to what I can do to fix this issue. I've had constant issues with this printer (the main one being auto-levelling which still doesn't work and has badly scratched my heat bed as a result).
I've had the printer for only 7 months now but I'm getting to the point where I'm going to return it for a refund as I just want a printer that works as it should.
Any help is greatly appreciated right now. If I can't resolve in the next day or two I will return it.