i bought a A10M over a month ago. Since one week i get sporadically connection timeouts. I change the usb cable 2 times till now. the third one is a few days in use with a Raspberry Pi and OctoPi connected to the A10M and works great till now... But now, no connection can be made to the printer, no matter from OctoPi or from Laptop / PC. So no chance to refresh the firmware. The display looks like the picture i attached...
I contacted the support a few days ago, with formular on the geetech site, but nothing happens, it feels like standalone in the rain

Ah, the A10M have the original 1.18 FW working, or non working - how it happens
My Laptop runs Debian with actual Cura 4.
What can i do now? Any ideas?
Greets from Germany,
Sven