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Re: New printer, dead power supply?
Posted: Wed Sep 19, 2018 2:41 am
by Lyle4277
Good news! I had ordered an identical power supply on Amazon (anticipating that it might take a while to get a resolution through GearBest) which also arrived today. Hooked it up and my printer is now running. Time to get printing! Thanks again for the assistance!
Re: New printer, dead power supply?
Posted: Wed Sep 19, 2018 6:20 am
by zonalimitatore
In fact you don't need to plug low voltage cable for measre it.
From your photo i see my i/o led on power supply doesn't work
Re: New printer, dead power supply?
Posted: Wed Sep 19, 2018 12:44 pm
by _kaktus_
My mistake.
I was browsing your photo too briefly.
And I made a mistake.
After connecting the power supply to the power supply voltage, the green LED should light up and it remains off.
At your place I would ask the seller to replace it.
Re: New printer, dead power supply?
Posted: Thu Sep 20, 2018 12:58 am
by Lyle4277
Thanks again! I've filed a ticket with GearBest to get it resolved. Hopefully the resolution will be to just get a new PSU (as opposed to me having to re-package the entire printer and send it back in... in which case it may just be less of a headache for me to eat the $20 I spent on Amazon for a new PSU).
Re: New printer, dead power supply?
Posted: Mon Oct 08, 2018 4:42 am
by brianreeves
solved the problem -- see next post
Re: New printer, dead power supply?
Posted: Mon Oct 08, 2018 5:18 am
by brianreeves
I solved this problem by switching the power supply switch to 120 volts from 220.
It wasn't listed in the steps and I'd assumed that was already set because the description of the shipped product said it was set up for 120.