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Re: Thermal Runaway A10M

Posted: Thu May 28, 2020 4:36 am
by Meller97
So what was wrong with the software?
Have the same problem.

Re: Thermal Runaway A10M

Posted: Thu May 28, 2020 10:09 am
by William
Hi,you can try to update the firmware.

Re: Thermal Runaway A10M

Posted: Thu May 28, 2020 4:26 pm
by Meller97
William wrote: Thu May 28, 2020 10:09 am Hi,you can try to update the firmware.
Thanks William. Just updated it with A10M_G05_V1.1.8_16.hex , but no changes. Still have the same issue.

Also, I've noticed that the bed does not heat in the front position.
Here is the video https://youtu.be/lZa9m4CXh3I . If you are not able to use youtube I can upload it whenever you say.

The printer was purchased less than a month ago, should I go technical support?

UPD. Just measured the bed thermistors, if I am right it is 687 Ohm.

Re: Thermal Runaway A10M

Posted: Thu May 28, 2020 5:55 pm
by William
Thank you for the video provided.
According to the video, it may be that the hot bed is not in good contact with the motherboard.
I suggest you check the connection.

Re: Thermal Runaway A10M

Posted: Thu May 28, 2020 8:31 pm
by Meller97
William wrote: Thu May 28, 2020 5:55 pm I suggest you check the connection
Twicked all the conections and have tightened all four screws. Everything looks fine. But the problem is still here.
What is next? Should i replace the wires?

Re: Thermal Runaway A10M

Posted: Fri May 29, 2020 9:40 am
by William
Hi,is there some damage?
If you can't see it, you can contact the salesperson on the purchase platform to replace the hotbed.