Page 2 of 2
Re: Geeetech's Total Lack of Customer Service
Posted: Mon Jun 15, 2020 9:16 am
by William
poppen wrote: Fri Jun 12, 2020 10:55 pm
Yes, I bought it directly from the Geeetech website.
Please provide your country of purchase, order number.
Re: Geeetech's Total Lack of Customer Service
Posted: Mon Jun 15, 2020 9:18 am
by William
daffo67 wrote: Fri Jun 12, 2020 9:31 pm
I totaly agree, bought Geeetech E180, nothing but a waste of time . 3 weeks ive had it and now it wont heat up and temperature goes from 0 to 300.
had a reply from Geeetech which told me what forums already had, but still no fix
Hello, is the nozzle unable to heat? Please describe the problem you encountered in detail. It is best to provide videos or pictures.
Re: Geeetech's Total Lack of Customer Service
Posted: Wed Jun 17, 2020 3:39 am
by poppen
order 20200521220813103 Order Time:2020-05-21 22:08:13
USA
Re: Geeetech's Total Lack of Customer Service
Posted: Wed Jun 17, 2020 9:23 am
by William
OK，I will give feedback to my colleagues.
Re: Geeetech's Total Lack of Customer Service
Posted: Thu Jun 18, 2020 4:51 am
by poppen
Thanks, but what does that mean? Are you sending me a replacement hotted or a refund?
Re: Geeetech's Total Lack of Customer Service
Posted: Thu Jun 18, 2020 10:05 am
by William
maybe replace the accessories for you.
Cannot refund now
Re: Geeetech's Total Lack of Customer Service
Posted: Thu Jun 18, 2020 10:59 pm
by poppen
OK, thank you. Please send the replacements and provide a tracking number.
Re: Geeetech's Total Lack of Customer Service
Posted: Fri Jun 19, 2020 10:22 am
by William
FedEx tracking number： 393819276819