Page 1 of 1
Power supply failed
Posted: Thu Sep 22, 2016 10:22 am
by Bazbot
The power supply unit on my 3D printer failed half way through a print last night. The printer wouldn't be older than six months, what's the warranty on this?
Re: Power supply failed
Posted: Thu Sep 22, 2016 6:22 pm
by William
Hi,
Have you done a test on your DC output?What value is it?
Re: Power supply failed
Posted: Thu Sep 22, 2016 7:24 pm
by Bazbot
Thanks for the reply. Yeh it's 0V. The fuse on the AC side is blown but to get to it you have to break the warranty seal to open it up and find the problem. Just a bit of side info, I'm an electrician so it's more just the warranty info I'm after rather than fault finding.
Re: Power supply failed
Posted: Fri Sep 23, 2016 9:25 am
by William
Sorry,i know little about the warranty info.Maybe you can provide the order number and some pics about your test to your seller to learn more?
Re: Power supply failed
Posted: Fri Sep 23, 2016 10:21 am
by Bazbot
I sent them a message and they said to post it on here
Re: Power supply failed
Posted: Fri Sep 23, 2016 10:53 am
by William
OK,i see,who is your seller?Lemon?And what is your model?
You can post some pics about your DC output test.
Re: Power supply failed
Posted: Fri Sep 23, 2016 12:45 pm
by Bazbot
I brought it from eBay, the person I messaged was called lemon. The model is a prusa i3 pro b. I don't have any photos and I'm not too keen to plug it back in after it made a bright flash when it failed
Re: Power supply failed
Posted: Fri Sep 23, 2016 2:42 pm
by William
They need some pictures to confirm it is the PSU problem not other parts,you can attach some photos about the broken component you mentioned before if you can't test the output with a multimeter.
Re: Power supply failed
Posted: Sun Sep 25, 2016 1:28 pm
by Bazbot
these are the photos that i took, the meters are switched around the AC volts is reading the probes on the left and the DC volts are reading the probes on the right. The terminals are all correct.
Re: Power supply failed
Posted: Mon Sep 26, 2016 9:39 am
by William
Bazbot wrote:these are the photos that i took, the meters are switched around the AC volts is reading the probes on the left and the DC volts are reading the probes on the right. The terminals are all correct.
There's no output on DC...
Contact Lemon to solve it.