Geeetech

Hi, friends!
Recently received an awesome Mecreator 2, but there`s a problem with it.
The button is totally broken, and falling off, the printer is impossible to use.
And that`s all because guys who packed printer putted it in the package wrong way.
There`s a cutoff in styrofoam to fit the printer control panel, but the guy who packed ignored this styrofoam cutoff and putted printer the way that all the pressure of it`s own came to the button so it became totally broken and falling off.
Could anybody help me to find spare part?
I understand that to fix the issue shouldn`t be difficult, but don`t have any Idea where to find the proper 2004 board.
The main problem is to find exactly mecreator2 board because all the rest have SD card slot in the opposite side of the button, but Mecreator 2 2004 board should have SD Card slot under the button.

Could anybody help me to find the right board?

Here`s a link to see the problem:
https://1drv.ms/f/s!Ap9Vi2Irmybzqiefv_pDqSYcMCpV

Thx a lot!

The best way is to contact the seller and request the substitution of the broken part.

William wrote: Thu Aug 03, 2017 4:21 pm The best way is to contact the seller and request the substitution of the broken part.

It`s the best way, but it will last forever, that`s why I want to know any ways to get the Mecreator 2 LCD2040 board directly from Geeetech as far as it`s official Geeetech forum.
Already wrote a post to technical geeetech support, still waiting for answer.

Maybe moderators comes to "Discuss & help" thread sometimes

Did you receive it yet?

Nope, details still needed. I received printer from Gearbest, imao they have the most awful support so I'll better ask community or geeetech directly. Hope to find any ways to get those spare parts.
There are even more issues with printer.
In addition to broken rolling button cradle, the side rod carriage is also broken, most of plastic details and all belts are are also broken...
You can contact me directly if have any possible ways to help.

ar4saratov@gmail.com

Thanks a lot!