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Mailbox unverified error

Posted: Sat Dec 22, 2018 8:00 pm
by asterx
Hi,

I've purchased a Wifi box and tried to register an account in the EasyPrint 3D app. I did not get the verification email and when I try to log in I'm getting a 'Mailbox unverified' error. I tried to reset my password and about that I got the verification email, but I still can't log in due to the same error. Tried also to PM the Geeetech folks on this forum to get help, but I did not get any response. Did someone encounter a similar issue recently and have you been able to solve it?

Thanks

Re: Mailbox unverified error

Posted: Sat Dec 22, 2018 9:02 pm
by _kaktus_
Hello.
:mrgreen:

The guys from the GT team are in another time zone, remember that. :roll:

Report your bug to your email address:
technical@geeetech.com

You will only be able to do the next steps once they have solved the problem. Probably on Monday.
;)

Re: Mailbox unverified error

Posted: Sat Dec 22, 2018 9:23 pm
by _kaktus_
You can also try to bypass this error.
If you have a second email account in another domain, try registering from it.
:D

If successful, write a message to support GT.

Re: Mailbox unverified error

Posted: Sat Dec 22, 2018 11:01 pm
by asterx
I know that they are in a different timezone. I have waited 3 days for an answer. I'll write to the technical@geeetech.com and see what happens. Thanks for the info.

Re: Mailbox unverified error

Posted: Sat Dec 22, 2018 11:15 pm
by _kaktus_
:)
Notify then about the progress.
;)

Re: Mailbox unverified error

Posted: Wed Dec 26, 2018 10:45 pm
by asterx
Well, I've written an email to Geeetech. They first asked for my email address, then reset something in the database, and after re-registering I've got the verification e-mail. However it gives a verification link expired error, so I'm still unable to log in.

Re: Mailbox unverified error

Posted: Thu Dec 27, 2018 2:24 am
by _kaktus_
:roll:

So the procedure has to be repeated ...

Re: Mailbox unverified error

Posted: Thu Dec 27, 2018 7:57 pm
by asterx
I've tried that, but it did not help. I've got the same verification link expired error. Now they have manually activated my account and it finally works.

Re: Mailbox unverified error

Posted: Thu Dec 27, 2018 10:15 pm
by _kaktus_
:D

Re: Mailbox unverified error

Posted: Wed Apr 24, 2019 3:41 am
by aorgazf
Hi!
I'm having the same error here. I tried re-registering meny times and I was not getting the verification email.
I finally got the email but the link takes to a page that says it has expired and you need to do it again.

Did you get it resolved?