Problem with y axis

[Supertramp]

Hi everyone, i'm new in 3d print world cause i bought my first 3d printer some days ago. I assembly the printer without any problems but when i connect it to pc i've got a problem: I open Repetier-Host Geeetech and if i try to move manually the extruder, i dont have problem in X and Z axis but i have problem in Y axis in fact:
-if i push "home" button the motor round forward only one or two step then it stop.
-if i try to move the plate forward it will go without any problems but if i try to move back, it don't move.
-if i force back the plate, and than i try to move it forward or back with the pc program, it will work. but when the plate go over the middle of smooth rod, these problems start again.
The motor connection is ok, i checked it. I think it's not a block or problem of the pulley/belt because the motor don't try to move, simply it will not receives the command.

Thank you very much,
Francesco.

[Mark]

check your endstop wiring, it might be plugged in the wrong position or open circuit or wrongly connected.

[Supertramp]

i checked the connection and it is ok, but now i try to invert the wire of X and Y axis and the Y axis (controlled like a X axis) work good, and the X axis (controlled like a Y axis) don't work... it have the same problem that i write in the previous post.
So, i don't know... help me please

[Supertramp]

Hi, thanks for reply
I checked the endstop wire and it's ok, i also try to invert the endstop of X axis with Y axis and in this case, the Y axis work good but the X axis has the same problem so i think it isn't a motor problem.
how can i resolve the problem?

[Mark]

then I think the endstop is faulty, you can contact the sales to talk about it.

[Supertramp]

Ok, solved. The endstop it's ok but is broken the wire that connect it. I repaired it in 1 minute
Thanks very much for support!