how to get warrenty parts and is there an upgraded part a10m

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jag7629
Posts: 2
Joined: Mon Dec 31, 2018 10:58 pm

how to get warrenty parts and is there an upgraded part a10m

Post by jag7629 »

High after having my a10m for about a month one of the filament sensors broke off at the mounting screw seems like a week design is this a warranty item? If so how do I get it warrantied and is there an upgraded version if so anyone know the part number for it or is there a way to improve on this part?

Thanks for any help!
JOhn
Mike_27
Posts: 10
Joined: Thu Jan 10, 2019 7:47 pm

Re: how to get warrenty parts and is there an upgraded part a10m

Post by Mike_27 »

here's a housing; https://www.thingiverse.com/thing:3151040
here's a tray which holds the broken sensor; https://www.thingiverse.com/thing:3147876
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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: how to get warrenty parts and is there an upgraded part a10m

Post by William »

You can ask them to send you the new sensor.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
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