GT2560 Mega board wont connect to Windows 10.

[Glenn3D]

I have a GT2560 Controller board and Im trying to connect to PC - I am using Windows 10.

I am getting the Error form my PC Device Descriptor Failed. I have also tried restarting my PC with USB verification switched off but I still recieve the Error.
I have a arduino Uno that connects normally but the GT2560 will Not. Also when powered up the LCD displays correctly so I believe its working but am unable to verify as I cannot configure. :s Anyone know a workaround ?

[William]

Hi,
Did you upgrade your driver to the latest version?
http://www.ftdichip.com/Drivers/VCP.htm

QQ截图20160918145756.jpg (73.53 KiB) Viewed 27005 times

[Glenn3D]

No I haven't been able to upgrade as I cannot connect to PC

[William]

OK,i mean you can upgrade and install the driver software first,then connect the board to your PC.
http://www.ftdichip.com/Drivers/VCP.htm

[Glenn3D]

I installed the software but Im still just getting(Devices descriptor request failed) from the Pc when plugging in the GT2560? along with GT2560 2 lights Flashing 4 times - orange and blue?

[Glenn3D]

I have installed this software but am unable to see a Com port. I plug in the device and still get USB device descriptor failed.

I have tried searching for new devices manager while connected but nothing.
When connected GT2560 flashes 4 times with blue and orange light but still no same error - USB device descriptor failed.

[William]

Did it work before?
Did you buy it seperately or with a printer?
Could you attach a snapshoot of your device manager and your LED status when you connected to computer?
Also,you can connect it to Win7 to have a try.

[Glenn3D]

Hi,

Thank you for your help. Sorry for the delay
So
I have attached a screenshot of the device manager.
I don't have access to windows 7.
The board came with the Printer
I don't know if its working or not because I haven't been able to connect.

When it was plugged into the printer it did move the x axis to the right. So then I tried to connect to the PC to configure the settings but it wont connect.

I'm unsure re the Led light status as I only get the 4 flashes of green and orange. I can send video but very unspectacular.
Not sure if I mentioned I have and Arduino this works on Laptop fine.

Thanks again for your help.

[William]

I'm not sure if this could fix it:
http://www.kapilarya.com/unknown-usb-de ... windows-10
Anyway,you can have a try.

[Glenn3D]

Hi thanks for your reply.

I did try this to no avail.

I'm really frustrated by this issue. Do you think I can exchange this board ?
I purchased the 3d printer online through Ebay.com.au

I also have questions about the board. Why in the instructions regarding connecting to the computer does it show Windows XP (2001-2005)in the Images?(This makes me question the Legitimacy of the board)

As you would expect I'm feeling this way because mine doesn't work but still valid questions I believe?