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Unable to update firmware

Posted: Thu Apr 30, 2020 6:11 am
by tshong
Hi all,

I finished assembling the Pro W and I am trying to use EasyPrint to update the firmware. However, it is stuck at "Updating mainboard"

Here, I can see EasyPrint connecting to printer just fine:
Image

However, when I go to "Help" then "Firmware Upgrador" and select "Update" it is stuck on this screen:
Image

Re: Unable to update firmware

Posted: Mon May 04, 2020 3:06 pm
by William
Hi,is your problem solved? You can re-burn the firmware to try.

Re: Unable to update firmware

Posted: Sat May 09, 2020 6:17 am
by tshong
No issue is not solved still stuck at same place. How do you reburn firmware?

Re: Unable to update firmware

Posted: Fri Jul 10, 2020 10:22 pm
by richardwillson
No problem is always solved by standing in the same place. How does firmware come back?