in need of tech support or sales agent.

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Chad007
Posts: 5
Joined: Thu Jul 08, 2021 8:24 am

in need of tech support or sales agent.

Post by Chad007 »

To make a long story short, I purchased an A10 on eBay from what I believed to be an authorized stateside seller.
When the printer arrived the box was damaged and had only half of a printer in it.
I would really like to chat with someone about acquiring parts for this printer.

Thank you.
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Admin
Posts: 486
Joined: Wed Nov 30, 2011 9:49 am

Re: in need of tech support or sales agent.

Post by Admin »

Hello, please contact geeetech's technical support through ticket, and they will do after-sales processing for you.
Or you can contact your eaby seller directly, which is also possible.
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ticket process.rar
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Chad007
Posts: 5
Joined: Thu Jul 08, 2021 8:24 am

Re: in need of tech support or sales agent.

Post by Chad007 »

How do I do that? I have been unable to find that link.
Thank you
User avatar
Admin
Posts: 486
Joined: Wed Nov 30, 2011 9:49 am

Re: in need of tech support or sales agent.

Post by Admin »

Hello, please log in to www.geeetech.com, and then create a ticket according to the process in the figure.
Or why don't you contact the eBay seller directly, they will also handle it for you. The forum cannot provide you with these sales solutions.
Chad007
Posts: 5
Joined: Thu Jul 08, 2021 8:24 am

Re: in need of tech support or sales agent.

Post by Chad007 »

Thank you for the link, I figured out why I could not get to tech support. Cheers
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