HELP! the printer not connected with pc (mac/windows7)

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ilenia80
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Joined: Tue Apr 03, 2018 5:22 pm

HELP! the printer not connected with pc (mac/windows7)

Post by ilenia80 »

Goodmorning,
I followed up all the instructions but the printer but not communictaed with the pc.
I tried mac pc or windows 7 pc, I installed the usb driver but not communicated.
I need a guide step by step to install the printer on a PC or on a MAC, expecially for the Firmware?? If I have to upgrade it I need a clear guide. Do you have?
thanks a lot
Ilenia
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_kaktus_
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Re: HELP! the printer not connected with pc (mac/windows7)

Post by _kaktus_ »

The forum is a great guide to update the firmware. When searching, follow the model of the controller board you have.
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William
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Re: HELP! the printer not connected with pc (mac/windows7)

Post by William »

_kaktus_ wrote: Wed Apr 04, 2018 10:26 pm The forum is a great guide to update the firmware. When searching, follow the model of the controller board you have.
Kaktus is correct
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
ilenia80
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Joined: Tue Apr 03, 2018 5:22 pm

Re: HELP! the printer not connected with pc (mac/windows7)

Post by ilenia80 »

Hy guys,
I follow th instructions on blog but nothing..
I'm very depressed because usually I'm not a standard user, usally I have no problem with technology in general..
Looking around I saw that a lot of users have so many problems, probably is necessary more deeply solutions.
Thank to who can help me
bye bye
Ilenia
ilenia80
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Joined: Tue Apr 03, 2018 5:22 pm

Re: HELP! the printer not connected with pc (mac/windows7)

Post by ilenia80 »

I followed that forum, but drivers are not correct or there's another problem.
viewtopic.php?f=21&t=60612&p=81974#p81974 (the drive I used).
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