Problem no way

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regisregis
Posts: 2
Joined: Tue Apr 24, 2018 9:06 pm

Problem no way

Post by regisregis »

Hi,
After a problem psu, you send a new electric power. But LCD is down. Only lights up when i connect I3 to my laptop, LCD works. but no drivers finding.
And X Y Z don't move. Help !
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Ry4n
Posts: 1
Joined: Thu Apr 19, 2018 3:33 am

Re: Problem no way

Post by Ry4n »

Have you re-attached the square power plug from the PSU to the board?
If you don't then the board will only power from USB and wont run the stepper motors.
regisregis
Posts: 2
Joined: Tue Apr 24, 2018 9:06 pm

Re: Problem no way

Post by regisregis »

Hi,
after change LCD, not work...

https://drive.google.com/file/d/1Mukt4q ... sp=sharing

What's the problem? card? help me please, one month and don't work!!
regisregis
Posts: 2
Joined: Tue Apr 24, 2018 9:06 pm

Re: Problem no way

Post by regisregis »

Please one month and don't work!!
Card?
https://drive.google.com/file/d/1Mukt4q ... sp=sharing
Gingko
Site Admin
Posts: 230
Joined: Tue Apr 24, 2018 10:43 am

Re: Problem no way

Post by Gingko »

Have you tried to check the voltage like the picture shows below?
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Gingko
Site Admin
Posts: 230
Joined: Tue Apr 24, 2018 10:43 am

Re: Problem no way

Post by Gingko »

It should be 3.8V-5V.
regisregis
Posts: 2
Joined: Tue Apr 24, 2018 9:06 pm

Re: Problem no way

Post by regisregis »

I can't, no tool for this.

And now? i ask a new card?
Gingko
Site Admin
Posts: 230
Joined: Tue Apr 24, 2018 10:43 am

Re: Problem no way

Post by Gingko »

If it's not 3.8V-5V, then it might be the mainboard problem.
regisregis
Posts: 2
Joined: Tue Apr 24, 2018 9:06 pm

Re: Problem no way

Post by regisregis »

Hi, i bought a voltmeter and i tested the mainboard.
No measure, volt : 0.00

i bought your product by amazon...
Gingko
Site Admin
Posts: 230
Joined: Tue Apr 24, 2018 10:43 am

Re: Problem no way

Post by Gingko »

Maybe you can contact the sales to resend you a new one.
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