A10M - freshly assembled, turns on, all LCD symbols solid

[millenium7]

I received my A10M, assembled it and when I plug it in and turn it on, the fans spin, a couple red LED's come on on the unit itself, but the screen is lit up with all symbols filled in and doesn't appear to be responsive. I don't know if it has a beeper but pressing the button or turning the wheel does nothing



I've tried turning it off and on a few times, always the same. I tried reconnecting the LCD cable a few times, it's firmly in and connected. I had a quick look at the board I can't see anything obvious. I connected the 3D Touch and that cycles a couple times on first startup, dunno if that says anything
Anyone know whats going on?

[_kaktus_]

Hello.


You should load the firmware.
But please don't ask what where and how, just start reading the forum.

[millenium7]

So it doesn't come with firmware out of the box?

[millenium7]

I'm trying to update the firmware but i'm just getting this



Yes i'm using the correct COM port. Tried restarting the printer same thing

[carre82]

first assembly
mine if not lighting at all
only d5 led on mainboard lights steady state

[William]

Ask the sales to send you the new motherboard.

[_kaktus_]

Hello.

I get the same thing bootloader corrupted on me.

I agree with this opinion.

After the firmware has been loaded correctly, everything should work as it should.
I mean: application program + bootloader.

[3dGenie]

Looks like a fried bootloader to me. Had the same issue on my Anet A8. Try this
https://www.instructables.com/id/HOW-TO ... DUINO-UNO/